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To take your test, your browser needs permission to use your camera and to share your screen. There’s nothing to install — these are built into your browser. This page helps you get set up and fix the most common snags.

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Use the right browser and device

Chrome or Edge on a computer

The most reliable setup. Firefox and Safari can work too, but may have minor quirks.

Not an iPhone or iPad

iPhones and iPads can’t share their screen. If your test needs screen sharing, use a laptop or desktop.
If your teacher set the test to desktop only, you can’t start it on a phone or tablet — use a computer.

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Share your entire screen

When you click “Start Test”, your browser asks what to share. Choose your entire screen — not a single window and not a browser tab. If you pick the wrong one, you’ll be asked to try again. Just pick the whole screen and continue.

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If your camera is blocked

If your camera won’t turn on, re-allow it and reload:
1

Open the site's permissions

Click the icon at the left of the address bar (a lock, tune, or camera icon).
2

Set Camera to Allow

Change the camera permission to Allow.
3

Reload and try again

Reload the page and go through setup again.
Make sure no other app (Zoom, Teams, etc.) is using your camera — close those and reload. If you still don’t get a prompt, check that your computer lets your browser use the camera.

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The setup screen seems stuck

After you allow access, you’ll see “Loading face detection…”. On weak Wi-Fi this can take a little while — wait for “Face detection is ready.” before reloading.

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If your screen sharing stops

If sharing stops during the test, share your entire screen again to keep going.
Still stuck right before your test? Ask your teacher. Proctorly support can’t see or change your test.
Last modified on June 24, 2026