> ## Documentation Index
> Fetch the complete documentation index at: https://help.proctorly.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fixes for camera and screen-share permissions, exam access and availability, and understanding monitoring flags.

Most issues fall into one of three buckets: a browser permission that's blocked, trouble reaching or starting the exam, or a monitoring flag that needs context. The guides below cover each.

<CardGroup cols={3}>
  <Card title="Camera & permissions" icon="camera" href="/troubleshooting/camera-and-permissions">
    Unblock your camera, share your entire screen, and handle slow face-detection loading.
  </Card>

  <Card title="Exam access" icon="door-open" href="/troubleshooting/exam-access">
    "Not available yet" and "now closed" messages, archived tests, and resuming after a reload.
  </Card>

  <Card title="Monitoring flags" icon="flag" href="/troubleshooting/monitoring-flags">
    What each flag means, why false positives happen, and how teachers review them.
  </Card>
</CardGroup>

<Info>
  Use **Chrome or Edge on a computer** for the most reliable experience. **iPhones and iPads can't share their screen at all** — if a test uses screen monitoring, students must use a computer.
</Info>