> ## Documentation Index
> Fetch the complete documentation index at: https://help.proctorly.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Exam access and availability

> What the 'not available yet', 'now closed', and archived messages mean, and how sessions resume after a reload.

If you can't get into an exam, it's usually because of the test's **schedule** or **status** — set by your teacher — rather than a problem with your link.

## "This exam is not available yet"

Your teacher set an **open time** that hasn't arrived. You'll see:

> *"This exam is not available yet. It opens at {time}."*

Come back during the window your teacher set.

## "This exam is now closed"

The exam's **close time** has passed:

> *"This exam is now closed. It closed at {time}."*

If you believe it closed too early, contact your teacher.

## The test was archived

If your teacher archived the test, you'll see an archived notice (for example, *"This test has been archived by your teacher…"*). No new sessions can start on an archived test. Contact your teacher if you think this is a mistake.

## I accidentally closed the tab

Reopen the **same link in the same browser**. Proctorly usually **resumes you where you left off** rather than restarting the flow.

<Note>
  Resume works within the **same browser tab/session**. If you switch to a different browser or device, you may not pick up where you left off.
</Note>

## My teacher paused or locked me

* **Paused** is a normal break — you can't answer, but it's fine. Wait for your teacher to resume you. Don't close the tab.
* **Locked** means you can't interact until your teacher unlocks you.

Neither one, by itself, means you're in trouble. See [Taking an exam](/students/taking-an-exam#a-few-honest-notes).

<Info>
  Proctorly support can't see or change a specific test. For anything about availability, scheduling, or access, **contact your teacher**.
</Info>