> ## Documentation Index
> Fetch the complete documentation index at: https://help.proctorly.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing FAQ

> Common questions about Proctorly plans, switching between monthly and annual billing, and cancelling your subscription.

Billing runs through Stripe, and you manage everything from the **Billing** screen in your dashboard. The answers below cover what's confirmed about how plans and billing work. Anything not yet settled is flagged so it isn't guessed at.

<AccordionGroup>
  <Accordion title="What plans are available?">
    Three tiers: **Free**, **Classroom**, and **School**. Every account starts on Free. Classroom and School can be billed **monthly or annually**. See [Plans](/billing/plans) for what each one unlocks.
  </Accordion>

  <Accordion title="How do I upgrade or change my plan?">
    Open the **Billing** screen, choose the plan and billing interval you want, and complete the change through **Stripe Checkout**. The current price is shown live before you confirm.
  </Accordion>

  <Accordion title="Can I switch between monthly and annual?">
    Yes. You can toggle between monthly and annual billing from the **Billing** screen.

    <Info>
      **Reviewer TODO.** Whether switching is prorated, and exactly when the new interval takes effect, isn't documented in the product. Confirm with the Proctorly team before describing the proration behavior.
    </Info>
  </Accordion>

  <Accordion title="How do I cancel?">
    You can cancel your subscription from the **Billing** screen.

    <Info>
      **Reviewer TODO.** What happens to your account and existing reports after cancellation (immediate downgrade vs. end-of-period, and data retention) isn't settled. Don't publish specifics until confirmed.
    </Info>
  </Accordion>

  <Accordion title="What is the Integrity Pass?">
    It's a separate add-on, purchased independently of your plan. What it includes isn't finalized yet — see [Add-ons](/billing/credits).
  </Accordion>
</AccordionGroup>

<Warning>
  **Not yet answerable.** Prices, Free-tier limits, refund terms, accepted payment methods, and data-retention periods are **not** defined in the product. These are open questions for the Proctorly team — see the [Plans](/billing/plans#open-questions) page. Don't fill them in from assumptions.
</Warning>